Terms of Services

  • YOUR BELONGINGS -

    • You and your belongings are subject to a security check. We reserve the right of not to allow an item into the park. Please take care of your own belongings, the management will not be responsible for any loss.
    • Weapons, outside food and beverages, alcohol , illegal drugs are strictly prohibited in the park.
    • The management shall not owe any responsibility for lost valuables, mishap, or any other damages.
    • Guests are informed that we may photograph / video graph /record feedback during their visits which may be used for promotional purposes for which no payment will be made to any person.
  • LOCKERS -

    • At Smart City Water Theme Park lockers are available on a first-come, first-serve basis on a rental basis. If locker keys are lost guests shall be liable to pay a fine of Rs.100.
  • SMOKING -

    • Smoking is prohibited inside the Park, except in designated smoking zones.
  • CODE OF CONDUCT -

    • Please be polite & courteous to fellow guests while waiting for attractions. Guests are not permitted to save places in queue or exit the queue & return to claim same place, for any reasons
    • Photography, videotaping, recording, broadcast or transmission for commercial purposes is prohibited
    • Do not engage in unsafe, illegal activities or offensive behavior. It may result in expulsion from the Park without a refund.
    • Do not interfere with the duties of the Park staff.
    • Do not disrupt any program, activity or facility at the Park.
    • Do not urinate or defecate on Park property. Please refer to the Park map for washrooms.
    • Do not deface, destroy, injure, misuse or remove any Park property. Do not litter. Do not distribute any printed material for marketing of any kind.
    • Posting notices, signs or any other objects on Park property is prohibited.
    • Do not engage in gambling.
    • Do not create noise through gadgets etc. so as to disturb the peace.
    • Do not enter restricted areas.
    • Do not conduct an unauthorized event, hold demonstrations or unauthorized public gatherings & make speeches.
    • In case you notice any irregular activity or misconduct please report it to the Park staff. Consumption of alcohol is cause for ejection from the Park without refund.
  • Note: Please follow Covid 19 health and safety measures in Water Park as advised, our staff is trained as per guidelines, please co-operate to maintain for safety purpose when you are in Park